Lean Healthcare Consultant
Dr Prem is rewoned lean healthcare consultant and specialist. He has great understanding and experince of applying lean healthcare. Dr Prem has applied lean healthcare in several leading & international healthcare organizations like hospitals, health insurance, pharma, equipment manufacturing, dial a doctor service, amongst other.
Significance of Lean Healthcare to the Hospital
Significance of Lean Healthcare to customers/patients
Lean Healthcare is a process providing the hospitals a chance to transform their organization so as to meet the exact requirements of the patients that include patient safety at every touch point. This can be achieved by practicing effortless communications based on technical interpretations which can swiftly enhance the day to day work in the hospital thus putting the patients at ease. As it means, it says out loud that expenditure of resources for any purpose other than delivering value to the customer is considered to be wasteful.
The need for Lean Healthcare arises because of many reasons. Healthcare delivery system is considered to be very bulky as it involves many complex processes like information technology, unintentional mistakes leading to nuisance at workplace, etc that leads to jeopardy for the patients. All these mishaps can be altered by applying Lean Healthcare. Other reasons can be deficient support from the higher management, if there is no business configuration to organise or observe amendments. Also, feeble relations between the employees, lack of out-and –out assets, improper way to convey information together call for such a tool.
Lean healthcare means slimming down or thinning down the process. The first step is Value stream mapping which involves preparing a flow chart or map of the steps that are usually followed in the organization. A deep analysis of the process points out the actual steps that give customer value. Finally, the waste steps are eliminated. In a way it means that the cost involved in those steps is also eliminated. Simply put, lean means using less to do more.
The major significance of Lean Healthcare is the value that it provides. Lean Healthcare helps to understand the theoretical concept of value, how it is measured and also explains the concrete method of delivering the value to the customers. Thus both real and potential value can be attained due to reduction of waste. It analyses the points which are of no use to the customers but simply adds to the burden. It helps to separate value adding points from the non-value adding points thus reducing the waste and speeding up the organizational process.
As it rules out all the wasteful steps, it is said to have customer centric approach thus bringing additional benefits to the customers. The sole aim of Lean Healthcare is to satisfy the customer/patient which in turn is beneficial to the healthcare organizations as it illustrates its quality performance. This helps in achieving the goal of the organization by providing patient safety, quality service with affordable price without unnecessarily wasting the time of both the patient and the healthcare provider.
In an era where prices of living are reaching mountains, it has become very difficult for a common man to survive. May it be any industry food, textiles, IT or healthcare the soaring prices has made an impact on the financial status of every individual throughout the world. It is impossible to live without any of the services. Although the spending on other service industries is voluntary, the spending on healthcare is very much imposed. But taking care of one’s health is mandatory.
To make the purpose of healthcare delivery solved, the healthcare industry-hospitals, pharmaceuticals, laboratories are trying hard to find out easy ways for affordable healthcare delivery. The one which has actually served the purpose in achieving successful result is Lean Healthcare.
Dr Prem has knowledge of applying lean healthcare at every touch point in the hospital like admission, operating room, pharmacy, emergency room, discharge, shifting process, medical records, inventory supplies, scheduling processes and many more. Similarly, he has applied lean healthcare for health insurance, pharma, equipment manufacturing, dial a doctor service, amongst other.
